Pixellot Air Support Center

1. Charge the camera.
2. Verify you have enough recording time via the Pixellot Control app.
3. Take your gear – camera and mounting gear, angle adapter, and safety cable.

Place the camera at center field, center court or center net.

You need to place the camera near the halfway line, in a place that it sees the whole field (3m and beyond), and a place that it will be safe from people or other hazards.

It’s about a 1:1 ratio. If you are 12 feet away from the sideline, raise it to about 12 feet (2 sections of the tripod).

Do Not Move While Recording

Try to avoid any movement of the camera while recording. However, if you have re-positioned it in the about same area that it was before, our AI will adjust in time to the movement.

Use the provided cleaning cloth, and clean the camera lenses.

As long as you see most of the lines & corners, the AI technology can still understand the field/court.

Let the device complete its boot cycle, at which time, the front power indication LED will change from yellow to green. If you are connected with a charger, the green light will be “breathing”.

• Verify that the master power switch is turned on (downward position).
• If needed, connect it to a power supply and charge the camera.

Every time that the device is connected to the network, it will automatically check if there are any updates available for its firmware. If an update is found, the device will automatically update itself.

The front LEDs may flicker when this is happening, and the device may restart itself automatically. It is recommended that before using it for the first time, charge the unit for a few hours while connected with a cable to the network.

This will ensure that it will update itself to the latest firmware.

Verify that the mobile device is connected to the Air device WiFi.

You can also switch the device’s WiFi channel, by long-pressing the pairing button for 10-12 seconds (to the right of the power button, on the back of the device).

The device will flicker for a few seconds and you can try again. You can switch the channel again, to try to see if another channel may work better.

1. Charge the camera.
2. Verify you have enough recording time via the Pixellot Control app.
3. Take your gear – camera and mounting gear, angle adapter, and safety cable.

Place the camera at center field, center court or center net.

You need to place the camera near the halfway line, in a place that it sees the whole field (3m and beyond), and a place that it will be safe from people or other hazards.

It’s about a 1:1 ratio. If you are 12 feet away from the sideline, raise it to about 12 feet (2 sections of the tripod).

Do Not Move While Recording

Try to avoid any movement of the camera while recording. However, if you have re-positioned it in the about same area that it was before, our AI will adjust in time to the movement.

Use the provided cleaning cloth, and clean the camera lenses.

As long as you see most of the lines & corners, the AI technology can still understand the field/court.

Let the device complete its boot cycle, at which time, the front power indication LED will change from yellow to green. If you are connected with a charger, the green light will be “breathing”.

• Verify that the master power switch is turned on (downward position).
• If needed, connect it to a power supply and charge the camera.

Every time that the device is connected to the network, it will automatically check if there are any updates available for its firmware. If an update is found, the device will automatically update itself.

The front LEDs may flicker when this is happening, and the device may restart itself automatically. It is recommended that before using it for the first time, charge the unit for a few hours while connected with a cable to the network.

This will ensure that it will update itself to the latest firmware.

Verify that the mobile device is connected to the Air device WiFi.

You can also switch the device’s WiFi channel, by long-pressing the pairing button for 10-12 seconds (to the right of the power button, on the back of the device).

The device will flicker for a few seconds and you can try again. You can switch the channel again, to try to see if another channel may work better.

1. Charge the camera.
2. Verify you have enough recording time via the Pixellot Control app.
3. Take your gear – camera and mounting gear, angle adapter, and safety cable.

Place the camera at center field, center court or center net.

You need to place the camera near the halfway line, in a place that it sees the whole field (3m and beyond), and a place that it will be safe from people or other hazards.

It’s about a 1:1 ratio. If you are 12 feet away from the sideline, raise it to about 12 feet (2 sections of the tripod).

Do Not Move While Recording

Try to avoid any movement of the camera while recording. However, if you have re-positioned it in the about same area that it was before, our AI will adjust in time to the movement.

Use the provided cleaning cloth, and clean the camera lenses.

As long as you see most of the lines & corners, the AI technology can still understand the field/court.

Let the device complete its boot cycle, at which time, the front power indication LED will change from yellow to green. If you are connected with a charger, the green light will be “breathing”.

• Verify that the master power switch is turned on (downward position).
• If needed, connect it to a power supply and charge the camera.

Every time that the device is connected to the network, it will automatically check if there are any updates available for its firmware. If an update is found, the device will automatically update itself.

The front LEDs may flicker when this is happening, and the device may restart itself automatically. It is recommended that before using it for the first time, charge the unit for a few hours while connected with a cable to the network.

This will ensure that it will update itself to the latest firmware.

Verify that the mobile device is connected to the Air device WiFi.

You can also switch the device’s WiFi channel, by long-pressing the pairing button for 10-12 seconds (to the right of the power button, on the back of the device).

The device will flicker for a few seconds and you can try again. You can switch the channel again, to try to see if another channel may work better.